Convercent Jobs – Current Job Search for Customer Care Representative I Position at www.convercent.com. Convercent Jobs employment for freshers and well experience job aspirants. List of Top Convercent Careers Opportunity. Check Convercent Indeed Jobs UK. How do I apply for Top and Best Convercent Jobs?
If you want to do work with Convercent in United Kingdom it is one of the most popular Agency in United Kingdom, This is golden chance because Convercent has recruiting now. You need to know about this recruitment to make this dream come true. In this article publishing by team of Indeedjobsuk.Com for Convercent Jobs available to describe about Convercent Indeed Jobs UK vacancies. You can find out Convercent Job opening on our website www.indeedjobsuk.com by Indeed UK Job Search website. You can also find out more types of UK Government Jobs and Top Jobs employment in United Kingdom. Now we will talk about Convercent Indeed Jobs for Customer Care Representative I post/Position at *** www.convercent.com. And also we will try to know ***How do I apply for Convercent Jobs***?
You will find here all kinds of ***Convercent Jobs employment updates and Convercent Employment notifications for 2022. Our indeedjobsuk.com job portal is updated on the bases of daily and hence you may read our Employment News Alert to find out current vacancy and upcoming Convercent new vacancies updates. Get Totally Indeed free job alert 2022 by subscribing to our current and trending United Kingdom Jobs Portal @ www.indeedjobsuk.com .
Convercent Jobs 2022-2023 – ###Current Indeed Job Search for Customer Care Representative I Position at www.convercent.com
Convercent Careers Opportunity for post of **Customer Care Representative I Jobs in England→ Convercent Job opening for youth of United Kingdom Customer Care Representative I Job Profile. Convercent has been newly publicize a recruitment notification at www.convercent.com. Indeed UK Job seekers who are really wanted to get a best job of Customer Care Representative I Job Position, they should be check this Indeed Jobs opportunity in Convercent. According to the Convercent official announcement of Job Seekers those have **required*** Eligibility are get able to online apply for this Convercent Customer Care Representative I Employment. Convercent should be give you good benefits and salary of £40,000.00 – £50,000.00 p.a./Annual. On Convercent Salary with impressive benefits for this Customer Care Representative I Job Vacancies in Convercent.
For checking more Convercent employment details of these Customer Care Representative I Job Recruitment, check and read this Convercent employment article till the last line for know all kind of information. The details of Convercent Employee Salary and benefits, Qualification Eligibility, and required experience, Convercent Customer Care Representative I Job Location, How to do selected you for this Convercent Customer Care Representative I Job?, and how do I Apply Online in easy way Convercent Jobs? are given for applicants interest in the below section.
Indeed Convercent Hiring 2022 *for Customer Care Representative I Position* Information Briefly
|*Name of Indeed Convercent Hiring*||Convercent Hiring 2022|
|*Name of the Indeed Hiring Convercent Vacant Position*||Customer Care Representative I Hiring|
|*Convercent Job Location*||Jobs in London
|Region Job Type||Jobs in England
|Job Type||Full Time Jobs & Part Time Jobs|
|*Convercent Salary and Benefits*||£40,000.00 – £50,000.00 p.a./Annual and other Benefits applicable as per rule|
|*Who can apply for Convercent Employment ?*||Freshers and Experienced Both can apply|
*Convercent Jobs Employment Eligibility*
Those aspirants who want to get this great chance to achieve Customer Care Representative I Job, * they should have know first the full Convercent eligibility and Convercent Jobs requirement Job Fair. The details Job Vacancy information of Convercent Jobs requirements for these vacancies are following:
Customer Care Representative I
at Convercent by OneTrust
Convercent is growing, and so is our need to expand support of our global enterprise customer base. The Customer Support Specialist plays an integral role in the Convercent customer experience. Bring your curiosity, your readiness to be challenged, and your desire to do work that really makes the world a better place and help us build a world-class, seamless experience for our global customers.
In this role, based in our London office, you’ll use your product understanding to provide our first line of response to customer issues and questions about using the Convercent solution. You will use your communication skills to listen, explore, and get to the root of customer questions and help us create a culture of responsiveness and care that sets Convercent apart from our competition. We don’t just want to make our customers happy; we want to make sure they realize the value they expect from our solution. Where we can’t answer their questions on first call, we partner closely within support to ensure a smooth escalation handoff that sets our teams up to deliver resolutions to our customers and builds confidence within our customer base that we are here for them. This position reports to the Manager of Customer Support within our Customer Care team.
- Deliver a first-class, genuine and personalized customer support experience to our customers via phone and Convercent support ticketing system
- Serve as a technical subject matter expert on Convercent and MySafe platforms; partnering with customers and internal resources to address/escalate issues
- For issues that cannot be resolved at tier 1, create escalation packages that ensure a smooth handoff and minimizes friction in a timely resolution process
- Be an effective translator – our customers are not technical or experienced software administrators or users. This role requires culture awareness and the ability to step across time zones to partner with our customers and each other to ensure a seamless, global experience
- Partner with Customer Care to develop knowledge base articles and other content that helps customers self-serve and not be dependent on contacting a support resource
- Develop a deep understanding of the application configuration and how the product behaves under different scenarios
- Partner well across departments, thinking creatively, and problem-solving
Desired Skills/ Experience:
- 5+ years of help desk support and customer-facing experience with an enthusiasm for technology and demonstrated high technical aptitude (Email/Tickets & Phone Support)
- Prior experience troubleshooting and escalating in a SaaS environment preferred
- Experience with help desk ticketing systems (Salesforce) a plus
- Operate with a sense of urgency and strong attention to detail
- Passionate about customer service with empathy to understand customer needs
- Excellent communication, interpersonal, verbal and eloquent writing skills
- A passion for learning and a willingness for taking on new challenges
- Ability to multitask and a desire to work in a fast-paced environment
- Experience in creating customer-facing support resources and documentation
Compensation and Benefits:
The salary range provided here is just that—a range! The offer that is ultimately extended is based on level of experience, skillset, certifications and education.
- Compensation: £40,000 – £50,000 base salary plus annual bonus
- This position includes generous time off, comprehensive benefits package, monthly tech stipend, and company-paid sabbatical at five years of service.
Bringing the transformative power of the cloud to the compliance and ethics industry, Convercent’s award-winning SaaS solution empowers our customers to be more effective and efficient in managing their compliance efforts. With an inclination towards innovation, Convercent is helping our customers raise the standard—and expectations—for how companies safeguard their financial and reputational health.
Hiring from a wide variety of backgrounds is important to us, because our customers and their employees come from a wide variety of backgrounds. Individuals seeking employment at Convercent are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.
Convercent is an equal opportunity employer and all qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status
Convercent Recruitment Process
Candidates those will be apply for Convercent Job in England, they should be selected with following Convercent Recruitment Process.
First Candidates should be go on site of Convercent and fill the Convercent New Application form.
Then The Convercent will check and verify your filled application form.
If all details in filled ***Convercent Application form will be match with this new profile of Customer Care Representative I Position then you will be able to walk in for Interview.
And if you will be selected in the Convercent interview then you will be called for Convercent salary discussion.
At last you will be awarded with Convercent Joining Letter by Recruiting agency. It mean you are selected for this Customer Care Representative I Job Position in the **Convercent.
How Do i Apply for Convercent Jobs?
For fill the Convercent new recruitment of ***Customer Care Representative I*** Job Position you should be follow the below current easy steps. The Customer Care Representative I Jobs in Convercent Office are followings:-
Candidates should visit the great website of the Convercent Official Job Announcement Portal www.convercent.com
Then click on the Announcement Portal of the Convercent Careers link right side corner of the website.
Now you should see there many kind of Announcement of Job profiles,
Select the Convercent right ***Customer Care Representative I*** Job Position and click on it.
Read the Convercent Job conditions which is given in the Convercent Official Recruiting page.
Now you should click on the Convercent Official Apply link given in the bottom of this page.
The Convercent New **Online Application will be open on your screen.
Fill your personal information like as **details of your name, parents name, date of birth, Your birth place and also qualification, work experienced***.
Cross check once details you provides in Convercent Application form and make sure that the all filled details are correct.
If you are 100% sure that all Convercent Application details are truly correct then click on the final submit button and wait for few seconds.
Finally Your Customer Care Representative I Application form in the Convercent, process of filling this application is complete. Take a screen shot or Printed document of Convercent Application form for future use.
Note:- If you are not able to find job profile link of Official Convercent Application form then don’t worry. In the below you can see the official Convercent apply online button. Candidates can click on Convercent Online apply link and it will be redirect you on Convercent Careers Page there you can easily fill you new job vacancy application form for the post of Customer Care Representative I.
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